1/2/2024 0 Comments Salesforce authenticator![]() Under Session Security Levels, make sure that Multi-Factor Authentication is in the High Assurance category. But if it’s not, it’s important to do this step before you set up MFA for any users.įrom Setup, enter ‘Session Settings’ in the Quick Find box, then select Session Settings. In most production orgs, this setting is already in place. Step 1: Verify that the session security level is set for multi-factor authenticationįirst, let’s make sure that the right security level is associated with the multi-factor authentication login method. As such, the following is an Administration Guide to implementing this feature. The user will not be prompted again by Salesforce during the login attempt and as such this MFA requirement will not affect end-users where SSO is being used.įor the purposes of this document, we have assumed that most of our customers will be using the Authenticator Apps, with our recommendation being the Salesforce Authenticator App. Users login to your org using their MS AD credentials, trusting Microsoft to comply with Multi-Factor Authentication. When you set up SSO, you configure one system to trust another to authenticate users, eliminating the need for users to log in to each system separately.įor example, you can configure Microsoft Active Directory to authenticate users accessing your Salesforce org. If your organisation already uses Single Sign-On (SSO), Salesforce’s enforcement of MFA shouldn’t affect you. NOTE: Salesforce have announced they will relax the MFA policies on Sandboxes (see note at the end of this document). NOTE: From the 1st of February, you will not be able to use Email or SMS for MFA as this no longer meets the new security requirements. Single Sign-On (SSO) (Microsoft Active Directory, Azure AD, OneLogin, Duo, RSA, etc).U2F Security Key (Google Titan, YubiKey).Third-party Authenticator App (Microsoft, Google, etc) - Time-based One-Time Password (TOTP) on a mobile device.Salesforce Authenticator Mobile App on a mobile device.This requirement does not currently apply to external Salesforce users or Chatter Only users. This means that all your internal Salesforce users will need to adopt one of the methods listed below to log in to your Salesforce Live Production environments. Multi-Factor Authentication (MFA) is important as it adds an extra layer of protection against threats like phishing attacks, increasing security for your organisation.įrom the 1st of February 2022, Salesforce will require all customers use MFA. If you need any help enabling MFA, please Contact Us IntroductionĪs cyberattacks grow more common, passwords no longer provide sufficient safeguards against unauthorized account access.
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